In this episode, my guest is Joe Blanco the Assistant Used Car Director for Sheehy Auto Stores, a group that represents 30 franchises across the Mid-Atlantic region and delivers an impressive 23,000 used vehicle sales annually.

In this episode, I sit down with Joel Bassam, President of Easterns Automotive Group, and to say it was eye-opening would be an understatement. From the moment we met at NADA, I knew Joel had tapped into something most dealers are missing—and I had to find out what it was.

In this powerhouse episode, I’m joined by none other than Diana Lee, the unstoppable force behind Constellation. If you’ve ever wondered what real innovation sounds like—raw, relentless, and razor-sharp—you’re about to get a front-row seat.

What if I told you there’s an “AI brain” that knows your customers better than you do—and it's already being used in thousands of dealerships?

In this episode, I sit down with some of the most forward-thinking minds in the automotive world to unpack a game-changing car buying experience that’s shattering the old-school dealership model.

If you’ve looked around lately and thought, “Everything feels different,” you’re not alone. From geopolitical headlines to AI hype, to the whirlwind of new tech and ever-climbing expectations—it's a lot. But here’s the question I’m asking in this episode: Has the world really changed… or are we just seeing the same challenges dressed in new tech and tighter timelines?

In this episode, I sit down with Don Hall, a Marine-turned-auto-retail-legend, to unpack what’s actually holding dealerships back—and how some of the best are rewriting the playbook by leading with people, purpose, and outrageous hospitality.

Unpacking the real reasons dealers are missing the mark on direct-from-consumer sourcing (aka: your most profitable channel), why “look-to-book” might be the most overrated metric in the business, and how flipping your culture from “appointment-first” to “appraisal-first” might just change your entire game.

We’re talking about the company that quietly powers the digital infrastructure of 16,000+ dealer websites, bridges the gap between OEMs and dealers, and handles the messy, fragmented world of CRMs, widgets, lead tools, and consumer data privacy.

This episode is not just another industry chat. It’s a full-on, no-holds-barred deep dive into what could be the single biggest threat to automotive retail as we know it.

We talk about something that doesn’t get nearly enough attention: the next generation of automotive leaders and what dealers need to do right now to thrive in a rapidly changing world.

We talk about something that doesn’t get nearly enough attention: the next generation of automotive leaders and what dealers need to do right now to thrive in a rapidly changing world.

We talk about one of the biggest misconceptions in automotive: the idea that a website is just a digital storefront.

Marketing in the auto industry feels like one giant mystery box. You pour money in, cross your fingers, and hope that somehow, miraculously, sales come out the other side. But here’s the million-dollar question: Do you actually know what’s working?